When QuickBook Says, “Sorry We Need To Verify Your Subscription”

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It is well known that to use QuickBooks, the accounting and bookkeeping software from Intuit, you need to have an active subscription to a paid plan. However, sometimes you get an error message stating, “Sorry we need to verify your subscription”. Errors and technical glitches in QuickBooks Desktop or Online aren’t a new thing. In this blog, we are going to talk about the causes of and fixing the subscription verification error. 

For faster resolution, we recommend you to connect with Our QB ProAdvisors at  +1(855)-738-0359. These technical experts have the know-how to fix QB issues in a time-efficient manner.

Why Is QuickBooks Asking Me to Verify My Subscription?

Sometimes, QuickBooks encounters an error and ends up prompting you to verify your subscription. Here is what the error message might look like:

“Sorry We Need To Verify Your Subscription”

Receiving a prompt can be confusing and annoying if you have already paid for the QuickBooks subscription. However, this complication is caused by a plethora of reasons, such as:

  • If your QuickBooks subscription has expired
  • The connected credit or billing information is not updated
  • You are using an outdated version of the QuickBooks software
  • Your internet connection is unstable
  • A third-party app is interfering with the firewall
  • You lack the administrative rights

Recommended To Read – QuickBooks Error 12031: Solutions That Work Every Time

Steps To Take When QuickBooks Prompts You To Verify Your Subscription

If QuickBooks repeatedly asks you to verify your QuickBooks subscription, it is important to troubleshoot the issue. Owing to various reasons that give way to this complication, you need to carry out a set of steps to ensure QuickBooks verify the subscription error message is got rid of.

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Verify Subscription & QB Version

When you begin troubleshooting the verify your subscription error in QuickBooks, the first thing you need to do is check your subscription.

  • Ensure that your subscription hasn’t lapsed and is active. 
  • Now, move on to the product version of QuickBooks Desktop. 
  • If you haven’t updated to the latest version of QuickBooks, update now. 

Now, restart your QuickBooks Desktop again and carry out the same operations.

Check Billing Information

The problem also stems from outdated billing information, which you should update once in a while. Follow the steps below to update the billing information in QuickBooks Desktop.

  • Open your browser and search for Customer Account Management Portal in Intuit.
  • Open the Customer Account Management Portal in Intuit.
  • Log into the account with your credentials
  • Choose the product you need to verify the subscription for
  • Now, open the billing details for the product
  • Click on Edit
  • Update the billing information and verify that everything is entered correctly.
  • Once done, save the changes
  • Close the browser window
  • Now, sync the license data to your QuickBooks Desktop and restart the app.

Try to carry out the accounting operations and check if your problem is resolved.

Get Assistance

QuickBooks might show the “Sorry we need to verify your subscription” message after trying the above methods. In case it does, you should contact our QB ProAdvisors at +1(855)-738-0359. They will help you resolve the error right away!

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